Here’s a list of common questions Ash get’s from clients.

If you’d like more information, Ash is available any time by phone and text at (615) 428-6366 to answer any questions or particulars you may have.

Think something should be added to this list? Use the contact form at the bottom of the page to leave Ash a suggestion!

Sessions

Should I get my hair and make-up done by a professional?

Not always – depending on your headshot needs, a professional hair and makeup artist might be an option. If your needs require a professional, we will schedule one for your appointment. You’ll just sit back and relax while the artist does the details!!

Do you shoot headshots?

Yes, all the time. Many of my clients are actors, models, or business professionals seeking professional headshots in the Nashville or Louisville areas.

What is a 'session'?

A session is a one to four hour in-studio booking for portraits such as headshots, glamour shots, or pageant submission photos.

How long is a session?

There is no specific time limit to a client’s session. The average session is between one-half and three hours long. During that time, we can shoot several looks. Engagement and Bridal sessions vary in time greatly, depending on the client’s schedule and availability.

Delivery

Can I pick the images I want retouched?

Yes. Your photos can be made available to view on the web for proofing purposes, for no additional fee. If you select this option, you will have the opportunity to make selections for retouching. If you choose to proof your images online, retouching cannot begin until you have made your selection of images.

How long until I receive my retouched images?

Your finished images will be delivered to you within two weeks, unless otherwise specified. Your photos will be delivered in web-ready and high resolution JPG format via the web. Other delivery methods are available – including DVD or prints at a local printer near you. If you have specific needs, I am happy to provide solutions to suit them.

How many images will I receive?

For headshot sessions, you will receive the finished and retouched versions of a select number of photographs from each look at your session. The finished amount of files varies from 5 to roughly 80, depending on which session you’ve selected. Additionally, your complete shoot is available on DVD.

How will I receive my images?

Your images will be delivered to you via a web link to an archive .Zip file. Inside the archive, you will find two folders that contain web and high resolution versions of your images. The optional session DVD adds all of the unretouched session images on it in high resolution.

Will you retouch the photographs?

Yes. Retouching is included on a selection of photographs chosen by the photographer, unless otherwise arranged. Your invoice may outline any specific retouching requests that you have made.

Details

How do I make my payment?

Ash Wright Photography accepts payments with major credit and debit cards using Square or PayPal, cash, or cashiers checks with immediate processing. Personal checks are accepted but must clear before the order is processed, so please allow for 3-4 weeks for delivery if paying by personal check.

Is a reservation deposit required?

Yes, to guarantee that your session date is held exclusively for you, a nonrefundable deposit of 50% is required to reserve your date. Deposits must be made within 24 hours of your booking.

What if I need to reschedule or cancel my session?

Things happen. Give me a call to reschedule your session no less than 72 hours before your session. You’ll pay only a small rescheduling fee. If you need to reschedule less than 72 hours before your session, you’ll need to make a new reservation deposit.

Cancellations must be made 72 hours in advance of your session date. Cancellations within 72 hours of your reservation will be charged 100% of the creative fee. All deposits are nonrefundable.

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